I keep normal business hours because that’s when you need me. I’m available by phone at the times I say I am. I respond to communications in a timely manner, if not immediately. I keep my promises and deadlines. I understand that you are busy & respect your time.
I expect the same.
One of the things that my clients appreciate about me is that I communicate with them, respect their time, & keep my promises, deadlines, & stay on budget.
Experience has taught me that people with poor communication habits ALWAYS end up being bad clients who cause projects to go over time, & over budget. I cannot afford take on these kinds of clients anymore.
If your schedule requires after hours communication, just ask. I can be very accommodating when you keep me informed of what is going on.
For more, check out my terms of service.