I have been a freelance WordPress website designer, and support specialist for over 12 years, servicing small and medium sized businesses, and subcontracting for larger clients and agencies who need a variety of call web support services.
I started back in the mid 2000’s. right before the financial meltdown. I wanted to write a music blog, and didn’t have much money to put it together. So I learned on my own, utilizing the help I got on forums, which at the time were the only resources for DIY’ers.
The Early Days
Back then WordPress was a little rough. You needed some basic skills working with a server and databases to install and set it up. If you had an issue, you had do a lot of figuring it out for yourself.
As the music blog was taking off, and the more I learned I started entering WordPress design and theme contests and winning. During that time a few people asked me to build WordPress sites for them, so I decided to hang up a shingle and opened it as a business.
At the time I didn’t know much about running a business, but had listened to feedback from early customers about bad experiences with website designers in the past. Bad customer service, no regular hours, poor communication, ridiculously high prices, and just an overall lack of professionalism and customer service. I figured if I did the opposite of that, I could make it. So that’s what I did.
In my first year of business it was clear that many clients also needed help understanding the internet as a whole. , Marketing, developing their branding, messaging, and overall help on how to get a business started and ready to actually make sales. So I took what I learned and started helping with that too.
Security and Ethical Hacking
About 3-4 years in people started calling with hacked websites and security issues. At the time hosting companies weren’t much help, and many outsourced to a 3rd party company who by all accounts in my experience with them, is a scam.
So once again I set out to understand how hackers were exploiting not just my client’s websites, but how they were getting on the server in the first place, and why the hosting companies seemed to be helpless to stop them.
Those investigations lead me to learning more about “hacking” overall, and my education into ethical hacking, penetration testing, social engineering and other security disciplines continues and will eventually be where business pivots as the state of cyber security of most businesses is deplorable, and there doesn’t seem to be a lot of resources for entrepreneurs at that level.
More to come….
This page is always developing, check back for updates.