HAROLD MANSFIELD

My Resume.

EXPERIENCE

  • 2022 2021

    Level 1 Support / BSC

    GalxeE Solutions | Detroit (Remote)

  • 2021 2009

    IT & Web Support

    HaroldMansfield.com | Las Vegas NV

    • WordPress website design and support

  • 2020 2019

    IT Support & Deployment Technician

    TEKSystems | St. Joseph-Ann Arbor, Chelsea, Livingston, Brighton, Canton,

  • 2019 2019

    Home Security and Automation Technician

    Safe Haven Security Services, Inc. | Greater Detroit Area

    • Alarm.com certified installation and home automation tech
    • Home security assessments
    • Custom home security configurations
    • Solid understanding of Alarm.com products
    • Service and tech support of Qolsys products
    • Experience with 3PS and Security Trax
    • On site sales, CC auth, financing apps

  • 2008 1990

    Customer Service Specialist

    Las Vegas NV

EDUCATION

  • 1992 1992

    U.S. Army Reserves | Military Police

    Ft. McClellan AL. Assigned to 1776 MP Co | Detroit MI
  • 2022 2020

    Western Governors University

    Cybersecurity and Information Assurance

LICENSES & CERTS

  • 2022 2022

    Sec+

    In progress
  • 2020

    ITIL® Foundation Certificate in IT Service Management

    PeopleCert- Credential ID GR671204903HM
  • 2021

    Apple Certified Support Professional (ACSP)

    Linked IN- Credential ID Af6Ku6yRbaka7rYBvu68iDhNXjYC
  • 2019

    Kali Linux Fundamentals

    Cybrary | Credential ID C-f99d1991f4- 53bf3c50e
  • 2018

    End User: Mobile Security

    Cybrary | Credential ID SC-f99d1991f4-390d44
  • 2018

    End User: Social Engineering

    Cybrary | SC-f99d1991f4-bc4046
  • 2018

    Fundamental Cryptography

    Cybrary | SC-f99d1991f4-d8ab27
  • 2018

    Organizational Data Security Fundamentals

    Cybrary | SC-f99d1991f4-2bd4b
  • 2018

    Risk Management Framework

    Cybrary | C-f99d1991f4- ba974d19